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App support

Get help with sign-in, vehicle access, appointments, offers, rewards, notifications, or account deletion.

Contact us

Email michael@autohospitality.com and include the participating shop, the last four digits of the phone number used for sign-in, and a short description of what happened. We may ask for additional details through a secure verification step if needed. Do not email passwords, login codes, payment details, or sensitive repair information.

Appointment and vehicle questions

Appointment requests are not confirmed until the shop accepts them. For urgent scheduling, repair-status, or vehicle-safety questions, call the participating shop directly using the phone number shown in the app.

Delete your account

Open Account in the app and choose Delete account. This removes ordinary app-side account data and signs you out. It does not delete repair, invoice, vehicle, or appointment records maintained by a participating shop. See our Privacy Policy for details.

Policies

Review the Privacy Policy and Terms of Service for information about data handling and app use.

Auto Hospitality Group

A national group of independent repair shops, all running one operating model: premium, delivered with operational discipline.

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Auto Hospitality Group and Auto Hospitality are trademarks of Houston Boston Partnership, LLC, doing business as Auto Hospitality Group. All rights reserved. Financial figures shown are approximate and stated targets are goals, not current results. Several operator figures are sourced from meeting notes and are directional. © 2026 Auto Hospitality Group.

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